General Terms and Conditions

Terms of Service

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1. General

1.1. The following contractual provisions (GTC) apply to all contracts concluded with the customer (hereinafter referred to as "CUSTOMERS") concluded via the online shop of Straight and Strong GbR, located in Sternenstr.13, 04319 Leipzig (hereinafter referred to as VERKÄUFER) ).
1.2. These General Terms and Conditions contain special regulations for customers who are entrepreneurs within the meaning of § 14 BGB (hereinafter referred to as: ENTREPRENEURS). These specific clauses for business transactions are characterized by an explicit reference to CUSTOMERS and do not apply to transactions with consumers i.S.d. § 13 German Civil Code (BGB).
1.3. The SELLER does not accept deviating general terms and conditions of business of the customer, unless the SELLER had expressly agreed to this in writing.

2. Conclusion of contract

2.1. The CUSTOMER can click on the respective button to insert the desired articles into the shopping cart and then by clicking on the goods basket the ordering process. Within the ordering process, the CUSTOMER must enter the required contact data for the dispatch and for the payment and complete the order by clicking on the button "order for payment".
2.2. The CUSTOMER can correct input errors, in particular items which are incorrectly inserted into the shopping cart, by entering the desired quantity in the shopping basket and the existing buttons. In the ordering process, the CUSTOMER can correct input errors in the various steps by navigating to the respective step using the buttons "before" and "back" of the browser.
2.3. The presentation of the products in the SELLER's online shop constitutes a non-committal invitation to the CUSTOMER to place an order. The CUSTOMER gives a binding offer for the conclusion of the contract about the items contained in the shopping basket. The SELLER will automatically confirm receipt of the order by e-mail. This automated order confirmation gives rise to the contractual relationship.
2.4. The purchase contract is concluded with the Straight and Strong GbR, Sternenstr.13, 04319 Leipzig.
2.5. The contract language is German.

3. Contractual data storage

The contract text is stored by the SELLER. The order data will be sent to the customer separately in text form (e-mail). The GTC can also be retrieved and printed out in the online shop.

4. Right of revocation

Consumers are generally entitled to a right of revocation. The legal regulations for a possibly existing right of revocation are contained exclusively in the right of revocation, which can be called up for the CUSTOMER within the scope of the order process.

5. Prices and shipping costs

5.1. The prices valid on the day of the order, as they are displayed in the online shop.
5.2. The prices shown in the online shop are given in Euro and include VAT.
5.3. The prices shown in the online shop do not include the shipping costs for packaging and postage. The shipping costs are calculated dynamically within the ordering process and displayed before the order in the basket overview
5.4. For all orders / deliveries to the foreign country, Of the shipping costs table which can be downloaded from the online shop. The shipping costs for international shipping is also shown in the shopping cart before sending the order.
5.5. In the case of cross-border deliveries, additional taxes (for example in the case of an intra-Community acquisition) and / or duties (for example duties) may be payable by the CUSTOMER.

6. Terms of payment

6.1. The SELLER accepts only the payment methods offered during the ordering process in the online shop. The CUSTOMER selects the preferred method of payment under the available payment methods.
6.2. If a delivery is effected against cash on delivery, the CUSTOMER has to pay the purchase price plus any arising delivery and shipping costs at the time of the delivery in cash to the shipping company carrying out the shipment. The COD fee will be communicated to the customer.
6.3. If a delivery against prepayment takes place by transfer, the CUSTOMER has to transfer the payment of the purchase price plus accumulated delivery and shipping costs before delivery to the seller. The delivery shall be made on receipt of the full invoice amount on the account of the SELLER

6.4. If a payment is made by direct transfer, the CUSTOMER must have an activated online banking account with PIN / TAN procedures. At the end of the ordering process, the CUSTOMER is requested to enter his account number, bank code, PIN and TAN into the form pre-filled by the SELLER
(Bank transfer, transfer amount, purpose). The transaction is then confirmed to the CUSTOMER immediately.
6.5. If a delivery is made against payment by credit card, the CUSTOMER grants authorization, with the announcement of his credit card data, to charge the full invoice amount including any delivery and shipping costs incurred by the credit card company at maturity. In this case, the load is caused by the order confirmation.
6.6. If a payment is made through PayPal, the CUSTOMER must have a PayPal account and authenticate with his access data. Next, the CUSTOMER must go through the PayPal payment process and confirm the payment to the SELLER.
6.7. Allocation rights are CUSTOMERS, the COMPANIES i.S.d. § 14 of the German Civil Code (BGB) shall only apply if the counterclaims have been legally established, are undisputed or recognized by the SELLER, or the claims arising from the same legal relationship are based. This set-off does not apply to CUSTOMERS, consumers i.S.d. § 13 of the German Civil Code (BGB).

7. Shipping and Delivery Conditions - Information for the calculation of the delivery date

7.1. Unless otherwise agreed with the CUSTOMER, the goods will be delivered by post (parcel, parcel, letter, forwarding, etc.) to the delivery address stated in the order by the CUSTOMER.
7.2. The delivery time is indicated separately in the respective article or product description on the article page.
7.3. The delivery time indicated on the article page begins with payment in advance on the working day after the payment order of the CUSTOMER to the transferring credit institution, or for all other forms of payment on the working day after the date of conclusion of the contract.
7.4. The risk of accidental loss and the accidental deterioration of the goods sold shall be transferred to a suitable transport person when deliveries are made to the entrepreneur with the handover to the buyer himself or to a person entitled to receive the goods, in the case of the purchase purchase already with the delivery of the goods. In the case of deliveries to consumers, the risk of accidental loss and the accidental deterioration of the goods sold shall pass to the consumer after transferring the goods to the consumer in accordance with § 446 BGB. With regard to the transfer of risk, the transfer shall be deemed to be the same if the CUSTOMER is in default of acceptance.
7.5. Orders and deliveries are only offered in and to Germany, as well as in the countries indicated in the online shop and / or in the shipping cost table.
7.6. In the case of delays in delivery, the SELLER will immediately inform the CLIENTS.
7.7. If the carrier sends the purchase item back to the SELLER, as it was not possible to deliver it to the CUSTOMER, the CUSTOMER bears the costs for a new dispatch. This does not apply if the CUSTOMER has exercised a right of withdrawal in parallel with the refused acceptance or if he is not responsible for the circumstance which led to the impossibility of the delivery or if the CUSTOMER was temporarily prevented from accepting the offered service , Unless the SELLER had notified it of the performance a reasonable time in advance.

8. Retention of title

8.1. The SELLER reserves the title to the goods sold until the purchase price has been paid in full.
8.2. The goods subject to retention of title may not be pledged to third parties by the CUSTOMER prior to the complete payment of the secured claims nor can they be transferred to third parties for security purposes. The CUSTOMER shall immediately notify the SELLER in writing if and insofar as third parties access the SELLER's goods.
8.3. In the case of a breach of contract by the CUSTOMER, in particular in the case of non-payment of the purchase price due, the SELLER shall be entitled to withdraw from the contract in accordance with statutory provisions and to require the goods to be withdrawn due to reservation of title and withdrawal. If the CUSTOMER does not pay the due purchase price, the SELLER may only assert such rights if the CUSTOMER has previously been unsuccessfully set a reasonable deadline or if such a deadline is not required under the statutory provisions.

9. Warranty / Liability for Defects

9.1. The rights in the case of defects of the purchased goods are determined by the legal provisions.

9.2. Deficiencies of COMPANIES, the merchants i.S.d. HGB, assume that the latter has duly complied with his / her investigation and complaints obligations pursuant to § 377 HGB (German Commercial Code) within 14 calendar days after receipt of the goods in text form. This obligation to notify shall not apply to CUSTOMERS who are consumers i.S.d. § 13 of the German Civil Code (BGB).
9.3. The statutory period of limitation for deficiency claims of COMPANIES is 12 months, as of the transfer of risks to the COMPANY. This reduction of the warranty obligation does not apply to CUSTOMERS, consumers i.S.d. § 13 of the German Civil Code (BGB).

10. Liability

10.1. The claims of the CLIENT for damages or replacement of futile expenses against the SELLER are directed out of the warranty right without regard to the legal nature of the claim according to these provisions.
10.2. The liability of the SELLER shall be excluded - irrespective of the legal grounds - unless the cause of the damage is based on the intent and / or gross negligence of the SELLER, its employees, its representatives or its vicarious agents. Insofar as the liability of the SELLER is excluded or restricted, this also applies to the personal liability of the SELLER's employees, representatives or vicarious agents. The liability of the SELLER under the Product Liability Act remains unaffected (§ 14 ProdHG).
10.3. The SELLER shall be liable for damage resulting from injury to life, body or health resulting from intentional, grossly negligent or negligent breach of duty by the SELLER or a legal representative or vicarious agent of the SELLER.
10.4. Insofar as the SELLER at least negligently violates a fundamental contractual obligation, ie a duty whose compliance is of particular importance for the achievement of the purpose of the contract (essential contractual obligation or cardinal obligation), the liability is based on the typically arising damages, ie on such damages Within the framework of the contract. An essential contractual or cardinal obligation in the aforementioned sense is one whose performance the proper implementation of this contract is only possible at first and the CUSTOMER can regularly trust and trust in their compliance.

11. Data storage and data protection

The data protection provisions of the data protection declaration apply exclusively on the website
12. In accordance with Article 14 of the ODR Regulation

12.1. CUSTOMERS, consumers i.S.d. § 13 BGB (German Civil Code), the possibility to make an online arbitration procedure with the help of a recognized mediation body on the EU portal "Your Europe" ( To this end, they can use the EU's online EU Conciliation Platform at
12.2. The on-line arbitration procedure is not an essential prerequisite for calling competent ordinary courts, but is an alternative way of eliminating differences that may arise in a contractual relationship.
12.3. Other national provisions for the implementation of conciliation proceedings shall remain unaffected by the above provisions in clauses 12.1 and 12.2.

13. Final provisions

13.1. The law of the Federal Republic of Germany applies to the exclusion of the UN purchase law.
13.2. In the case of consumers who do not conclude the contract for professional or commercial purposes, the above choice of law applies only in so far as the protection afforded is not removed by mandatory provisions of the law of the country in which the consumer is habitually resident.
13.3. If the CUSTOMER is a merchant, a legal person of public law or a public special fund, exclusive jurisdiction for all disputes arising from this contract is the place of business of the SELLER in 04319 Leipzig.
13.4. This shall be the case if the CUSTOMER is an entrepreneur and does not have a general court of jurisdiction in Germany or is not familiar with the place of residence or habitual residence at the time the action is brought. The power of the SELLER to also bring the court to another legal court remains unaffected.

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